DFW Industry Job Board

Current Opportunities:

DIRECTOR OF CATERING & CONVENTION SERVICES
KAHLER HOSPITALITY GROUP

DESCRIPTION:
The Director of Catering and Conference Services (DOCCS) is responsible for the solicitation, planning and execution of

catering events for the Kahler Hospitality Group. The DOCCS recognizes opportunities to maximize revenues by up-selling

and offering enhancements to create outstanding and memorable events. This positon is also responsible for the oversight

of the catering and conference services team by providing leadership and motivation, while making the team accountable

for their revenue goals. The DOCCS is also responsible for maximizing revenue through effective contract negotiation and

SearchWide Position Overview 5

accurate forecasting. This position requires a ‘hunter’ mentality, with strong capability to expand and grow existing accounts

while driving new business to Kahler Hospitality Group portfolio.

The catering is currently comprised of the following positions*:

• Senior Catering Manager

• Conference Services Manager

• Corporate Catering Manager

• Catering Coordinator/Executive Meetings Manager

*These positions may change reflecting the changing needs of the hotel

The DOCCS will report directly to the Director of Sales and Marketing. This position is a property onsite position.

Essential Duties and Responsibilities:
• Banquet menu development with the Director of Food & Beverage and the Executive Chef; Periodically review and

adjust catering menus to ensure product and vision consistency

• Work with the Director of Sales and Marketing on developing promotions and collateral

• Coordinates with Banquet Manager to supervise preparation, presentations, and service of food and beverage to

ensure the highest quality at all times is being delivered as promised to the clients.

• Expected to achieve individual catering and conference services booking goals, but also to motivate the team to

achieve their individual booking goals and to achieve all combined budgets.

• Track all leads (lost and turndown).

• Develop professional and trusted relationships with existing and new clients. Plan for and execute inside/outside

calls, site visits, in house events that promote catering, with prospective clients, Third Parties and other

intermediaries.

• Conduct research on prior bookings, solicit repeat bookings and manage account relationships.

• Develop and implement annual catering budget and specific marketing plans for assigned market segments.

• Participate in scheduled RevMax meetings to review prospects, tentatives and definite and pace to meet catering

revenue goals

• Develop conference and convention services marketing plan, goals & strategies

• Implement effective marketing plans for generating catering revenues; Work closely with Group Sales to sell menus

which meet the client’s needs and maximize revenues

• Actively participate in industry related organizations (NACE, MPI), community/civic activities to

• Maintain awareness within community and to create booking opportunities.

• Review and revise Catering Department guarantee sheets, weekly events sheets. Formulate and make revisions to

annual and monthly forecasts

• Prepare monthly forecast of sales and catering bookings and their effect on food and beverage,

• Performs other duties as requested, such as attending outside V.I.P. parties and social events.

• Work in tandem with the Director of Sales in Marketing to open dates for Free Sell for

Catering Functions in Conjunction with Group Sales

• Participate in Sales Team meetings to review policy, procedure, client events, and team discussions.

• Understand the strengths and weaknesses of hotel, and of competitor hotels.

• Communicate all account information to hotel departments to ensure superior execution and customer service to

your clients.

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales

calls, site inspections and written communication.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high

quality of service to customers.

• Prepare correspondence to customers, internal booking reports and file maintenance.

• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as

required.

• Advanced knowledge of market trends, competition and key customers of the hotel.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

• Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines and

service manual

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• Tour and inspect banquet and meeting space on a daily basis, report necessary repairs.

• Work in conjunction with other departments to ensure functions go according to plan as outlined on the BEO

(Banquets, Kitchen, Beverage, Front Desk, and Accounting).

• Assure that accounting has properly completed credit applications for all groups requesting to be direct billed and

collect deposits.

• Give overview of weekly events to staff, sales department, and food and beverage meetings and answer questions.

• Schedule and lead daily BEO and weekly Resume Meetings

• Take responsibility for accurate pick up information and cut off dates for all groups

• Accurately complete procedural forms as needed on a timely basis (catering change notices, Amenity orders, VIP

notices, purchase orders, group resumes, and credit applications, lost business reports).

• Identify trends, research the competition’s products, services and pricing and use to develop strategic business

plans

Qualifications:
A minimum of 3-5 years’ previous hotel catering sales experience (multi-property preferred) and a proven track

record of consistent success.

• Appropriate combination of education and experience to support on the job effectiveness will be considered.

• Experience with multiple hotel brands (Hilton, IHG, Marriott, etc.) is highly preferred.

• Solid understanding of the sales process and passion for business development through direct sales, with proven

track record for sales success.

• Polished appearance and demeanor, with exceptional verbal and written communication skills.

• Confidence in representing the hotel within various business settings, and ability to connect quickly and effortlessly

with potential clients.

• Energy and capability for continued self-motivation, with intrinsic competitive drive to achieve.

• Delphi and / or CI/TY experience preferred

• Computer literacy, with ability to easily navigate database, browser, email, document and spreadsheet applications,

as well as purchasing software and related programs.

• Exceptional service orientation, with keen ability to focus and deliver on guest needs.

• Reliable and responsible character, with exceptional follow up and attention to detail.

• Ability to work effectively as an independent contributor, and as a part of a collaborative team.

• Flexibility and availability to work extended or irregular hours to include nights, weekends and holidays.

• Ability to travel periodically on behalf of the Company.

• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without

assistance.

• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

• Must be able to stand, sit, or walk for extended periods of time.

• Must be able to move about hotel premises frequently to team and collaborate with other employees.

If this could be a great opportunity to extend your professional reach, please respond though the SearchWide website or email your resume to Elizabeth McHeffey: mcheffey@searchwide.com.

OFFICER JOB
BAYLOR HEALTH CARE SYSTEM FOUNDATION

DESCRIPTION:
Our Chamber is currently seeking a Program Coordinator for Events. This position coordinates the
administrative tasks and financial processing for the Events program of work and supports execution of
events.

Essential Duties and Responsibilities:
Experienced, take charge professional with ability to manage administration and logistics of high-quality
fundraising campaigns and events.

The BHCS Foundation (BHCSF) Officer must be able to anticipate project needs, balance and prioritize
multiple tasks and responsibilities, and meet deadlines with minimal supervision.
The BHCSF Officer should have a passion for special event management, provide outstanding customer
service, be an enthusiastic professional, and be able to build relationships with internal and external
customers.

The ideal candidate will have a minimum of 3 years experience in event planning and/or project management.
Proven event experience, sound judgment and attention to detail are a must. The candidate must have
excellent written and verbal communication skills. Environment is competitive, fast-paced and with a high
degree of accountability.

Qualifications:
 Oversee fundraising campaigns, as assigned, including: managing a project plan, identifying prospects,

securing sponsorships, committee management, donor stewardship and campaign reporting.

 Manage event logistics and production including: identifying locations, contract negotiations, determining

event specifics – food and beverage, audiovisual equipment, and ensure appropriate décor.

 Responsible for ensuring campaign and event expenses are tracked and under budget.

 Work with graphic designer to develop collateral for all campaign and events.

 Schedule and lead planning meetings.

 Create and revise room layouts for each event.

 Coordinate with team to develop lists for events and mailings.

 Manage RSVP lists and provide updates to Foundation team.

 Assist with managing on-site production and clean up for events as necessary.

 Prepare nametags, materials, notebooks, packages, gift, registration lists, and seating cards for each event.

 Execute mailings, product development and assembly as needed as production support for BHCSF.

Education/Experience:
 Strong work ethic and willingness to take ownership for wide-ranging responsibilities.

 Must be a self-motivated, high-energy individual with an ability to work independently and as part of a

team.

 Excellent communication skills, including writing and proof-reading skills.

 Ability to manage multiple projects and work assignments for a variety of events.

 Outstanding customer service skills and high expectations for quality.

 Ability to communicate with a wide range of contacts including high-level gift donors, internal

leadership and general public.

 Strong organization, problem-solving and self-management skills, especially when under pressure.

 Attention to detail.

 Flexibility to take on new tasks and responsibilities.

 Positive attitude is a must.

 Experienced professional with polished demeanor.

 Proficient in computer and web-based information technologies (e.g. Microsoft Office, Raiser’s Edge

and Adobe Design Standard experience preferred).

 Bachelor’s Degree required.

Please submit resume to Jennifer Massey: Jennifer.Massey@bswhealth.org

Program Coordinator for Events
Dallas Regional Chamber

DESCRIPTION:
Our Chamber is currently seeking a Program Coordinator for Events. This position coordinates the
administrative tasks and financial processing for the Events program of work and supports execution of
events.

Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty and responsibility
satisfactorily.
 Manages the registration process for events and programs owned by Events department.
Responsibilities include processing sign-ups, handling payments, communicating with sponsors on
benefits and attendees, creating final registration lists, printing nametags, and other tasks as needed
by events. Also responsible for training and support departments when they oversee their own
registration process.
 Supports logistics functions of events. Depending on events, can own responsibilities for securing
venue, confirming hospitality needs, set-up, etc.
 Oversees committee and council meeting logistics including room bookings, set-up, food/beverage
ordering, and coordination with Chamber office staff to ensure proper execution of internal meetings.
 Manages the scheduling, contracting, billing and invoicing processes, collection of payment, and
internal payment processing for all outside rentals of Chamber Conference space.
 Manages the billing and invoicing processes; makes approved and budgeted purchases with
established Chamber policies and accounting procedures; collection of payment; and internal payment
processing of all events coordinated through Events department.
 Oversees and develops best practices for the event module in Chamber’s membership database. Trains
new staff on event module and financial processing in database. Supports overall Chamber database
updating and expansion.
 Assists in correspondence with assigned membership accounts. Assist in membership recruitment by
sharing non-member event sponsors with membership team.
 Manages overall department financial processes and reports to Vice President on status of accounts
receivables, invoice payments and other financial responsibilities.
 Performs other duties as assigned, including but not limited to working the Chamber front
desk/switchboard when scheduled.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential qualification
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.
 Ability to work well with members, rental partners and internal team.
 General working knowledge of accounting and marketing.
 Written and oral communication skills.
 Organizational skills and attention to detail.
 Time management and managing multiple projects simultaneously.
 Computer literacy, including Microsoft Office.

Education/Experience:
Bachelor’s degree (B. A.) from four-year college or university; or two to four years related experience and/or
training; or equivalent combination of education and experience.
This position offers an excellent benefits package inclusive of medical and dental coverage, 401K pension plan,
paid vacation, sick time, and holidays, in addition to other benefits. To learn more about the Dallas Regional
Chamber, visit www.dallaschamber.org. EOE

No agency or third party candidates will be considered for this position. No phone calls please.
To apply for this position, please submit a cover letter and resume, including your salary history, in a Word or
PDF format to recruit@dallaschamber.org.